Contact Air China via the English-speaking helpline 0843 504 3753 (7p/minute + network access charge) or call their London office directly on 0203 275 0200 (at standard rates) to book a flight, to get their timetable information and to get a refund for your ticket if the plane was severely delayed.
You can contact Air China’s UK office at Heathrow Airport by calling 020 8745 4624 – this number goes through to an office with English and Mandarin speakers available.
If calling from outside the UK, simply change the leading 0 to +44 (UK’s international dialling-in code). Thus, phone +44208 745 4624 however please note that international call charges will apply.
About Air China
Air China is the flag-carrying airline for the People’s Republic of China, based in Beijing Capital International Airport. The airline is famous for performing the first flight in mainland China with global satellite internet.
Air China serves a number of passenger destinations in addition to their freighter service. Through Beijing, Air China flies its travellers across Asia to the Middle East, as well as Western Europe and North America. From Shanghai, Air China customers can fly to parts of Asia, Europe and Australia.