BT: 0870 042 0482

BT Contact Number: 0870 042 0482 / 0800 800 150

Give BT a call on their 24-hour customer service helpline – phone 0870 042 0482 or use their famous freephone number 0800 800 150.

Company Phone Number Call Cost
BT 0870 042 0482 13p/min + access
BT 0800 800 150 Free

It’s easy to get in touch with BT customer services – call their 24-hour customer service team on 0870 042 0482 or use their freephone customer service and technical support helpline 0800 800 150 – this 0800 phone number is free to call from both landlines and mobiles in the UK.

BT in the home BT is the leading telecommunications provider in the UK.

They’ve always dominated the landline market – they’re still the core provider that rival landline telephone services depend on, and with acquisition of EE, the UK’s largest mobile network, BT is now almight in both landline and mobile telecoms sector.

BT is the oldest communications company in the world – its long history is a primary contributor to its international reputation and popularity.

With operations in over 170 countries, not just with private companies and individuals but also governments and public industries, BT sells products for both personal and professional use, most notably broadband, TV and phone packages.

Phoning BT for quick customer care is simply a matter of dialling 0870 042 0482 or 0800 800 150 on weekdays from 8am to 8pm, or on weekends from 9am to 6pm (UK time).

This straightforward customer care helpline offers the rapid technical support and assistance with general enquiries encompassing all of BT’s services including broadband, TV, home phone, and mobile packages.

Woman using mobile phone

As one of the most ambitious and innovative providers of telecom services in the UK, BT hires a vast number of experienced and talented customer service agents keen to solve your technical support, billing and other general issues. Ending your phone call satisfied and joyous that you resolved your issue is their aim; regardless of whether you’ve a complaint or cancellation to file or another matter pertinent to your BT service.

This principle goes too for customers wishing to modify their existing contracts and those adding or removing services from a TV subscription or broadband internet package. BT TV’s specialist department of customer service personnel are primed to give you modifications to their packages, while BT Broadband’s staff are there to alter your existing internet service contract. All departments are routed via BT’s freephone number 0800 800 150 or alternatively 0870 042 0482 – this number is regularly monitored by us to ensure it’s working well for all callers.

What is BT most famous for?

Founded in the 1980s in the wake of deregulation of the formerly state-owned telecommunications infrastructure, British Telecom (soon contracted to BT) gradually expanded its consumer services over the years to eventually offer the comprehensive, modern range of television, internet and phone packages that BT are most useful for today.

Starting by offering simple landline packages from its inception in the 1980s, the swift advance of telecom technology meant that before long BT was expanding to offer customers all kinds of packages related to mobile phones, the Internet and digital television. At the same time, the classic public street based telephone booths gradually disappeared as every man and his dog soon had a mobile phone in their pocket at all times.

Headquartered at BT Centre, a 10-storey building in the City of London; the company’s iconic city-centre based towers symbolise the technological and operational sophistication underpinning many of BT’s operations.

Today in 2016, besiden mobile services, BT’s main branches of media services include fibre-optic broadband at both ultrafast and entry-level speed tiers, BT TV services which include a range of cable channels and On Demand options to suit the modern digital TV consumer. Packages are clearly set out in a tiered format, ensuring new and existing customers get a choice to suit their budget and expectations.

BT’s flagship fibre-optic program BT Infinity is at the forefront of the UK’s upgrade to superfast broadband internet service provision. Ambitious and fast-expanding its reach throughout urban and suburban areas of the country, the resulting fibre-optic lines are the most reliable in the country. BT Infinity Subscription rates are rising as customers seek quality and reliability as a priority in their internet connectivity and the BT brand is as reliable as the country’s own government.

With millions of subscribers both in the UK and abroad, the modern BT company employs more than 80,000 dedicated customer relations staff, engineers and administration specialists all committed to making the company’s services as efficient as possible in the face of steep competition from (most notably) Sky, Virgin Media and (hot on their heels) Talk Talk which all provide the full spectrum of home entertainment & communications services including TV, broadband, home phone and mobile packages.

What’s the easiest way to contact BT?

Whether you’re a current customer of BT, or a potential customer looking to start a contract, you can call BT’s customer service department by phoning 0800 800 150.

Useful for swift access to every customer care team BT has, this number is appropriate for general enquiries, billing concerns, lodging complaints and informing the company of your changing address. It comprehensively covers BT Infinity (Broadband), BT Vision (TV) and BT’s landline telephone services and accepts calls around the clock – 24 hours a day, 7 days a week – with limited helpline services available outside of standard extended office hours.

For those who prefer keyboard-based correspondence, BT also offers Live Chat service online during extended office hours via this custhelp.com hosted webpage: bt.custhelp.com/app/chat/contact_chat/

Getting help with BT phones and hardware

BT WiFi Dongle Any customers who are unsure about how to make the most out of BT’s phone handsets and accessories can contact BT customer support on freephone 0800 800 150 where are technician will be happy to help clarify the specifications and functionality or any BT product or service. BT’s most popular hardware products include broadband routers and landline telephone handsets.

Routers: Procedures for changing your router’s password and resetting your router during times of poor connectivity are detailed to keep your BT Broadband operational. If the problem can’t be solved quickly with the help of a BT customer service assistant, they will then call an engineer out to investigate and help fix your problem in person.

Set-Top Boxes: Ensuring BT TV services operate well, customer service advisors are on hand to explain how to properly operate, record and access programs. They can help you to access On Demand TV, including YouView and special HD events.

Landline Phones: BT can help you setup your phone to block nuisance callers, and they can help you to synchronise multiple handsets throughout your home.

Upgrades: BT’s customer service team can also walk you through upgrades to your hardware, to make it work faster and support newer services such as show recording, On Demand and multi-screen functionality.

BT’s well-trained technical support engineers are thoroughly experienced with all aspects of BT’s standard hardware of recent past and present, enabling customers to make the most out of their subscriptions and purchases. Contact BT’s technicians on 0870 042 0482 at 13p per minute (plus access charge), or on their main customer service phone number 0800 800 150 for free – these helplines are open 24 hours a day, 7 days a week.