You can call CitizenCard’s UK phone number on 0844 499 4688 (7p per minute plus operator access charge) where your ID-related enquiries can be answered.

If you’d prefer to write rather than phone CitizenCard, contact their online support at

The CitizenCard is a form of identification in the UK, and is popular with teenagers and young people who need to provide proof of age to retail customer service staff in order to purchase age-restricted products such as alcohol, tobacco or lottery tickets.