Dole (Jobseeker’s Allowance): 0800 169 0310

To contact Jobcentre Plus about Jobseeker’s Allowance (AKA the Dole), phone the Jobcentre’s benefits helpline by calling this freephone number 0800 169 0310 for no charge. This number is suitable for discussing existing claims, ie, making enquiries if you’re already the dole.

But if you need to make a new application and are not already in receipt of JSA, phone the new claims helpline on freephone 08000 55 66 88.

If you need to complain to the DWP in writing about customer service you’ve received in relation to JSA, post a letter to their London offices: Department for Work and Pensions, PO Box 50101, London, SW1P 2WU.

Jobseeker’s Allowance, colloquially known as the Dole, is a government benefit which the unemployed can claim. Money is paid on a regular basis to support vital living expenses as well as costs related to jobseeking.