European Health Insurance Card (EHIC)

Phone 0300 330 1350 to contact the NHS medical customer care department about replacing a lost or stolen EHIC.

Enquiries about obtaining or replacing an EHIC for your medical cover when in the EU can be sent to NHS customer services by email: enhsbsa.ehicenquiries@nhsbsa.nhs.uk

The European Health Insurance Card (EHIC) is important for receiving healthcare while in the EU. It allows visitors heading to the EU from the UK to receive treatment at a reduced cost or for free from a respective EU country’s health service.