Employment and Support Allowance (ESA)

Contact this number 0800 169 0310 to speak with a DWP customer service advisor about your ESA benefit over the phone.

New claims for ESA are handled on this freephone number 0800 055 6688.

Introduced in 2008, the Employment and Support Allowance is a benefit aimed at people who are disabled or otherwise unfit to work. After an initial assessment period of 13 weeks, those receiving the benefit undergo a medical evaluation to determine whether they are eligible to receive further support.