To contact Hermes regarding a delivery or customer service matter, call them on this phone number 0844 543 7000 (at 7p per minute + access charge).

Or call the Hermes head office on 0113 397 6400 or their head office based customer service helpdesk on 01133 976 902.

Hermes also operate an online support form which lets customers enquire about parcel deliveries:

Hermes is a courier which delivers thousands of parcels every day up and down the UK. Rising to success in the wake of postal deregulation, the company is keen to compete on customer service given the intense competition in its sector.