If you need to talk to someone about your existing claim for Housing Benefit, phone the Jobcentre Plus on 0800 169 0310 for free or 0345 608 8545 (standard rate).
However, to call about a new claim only, you should phone the job centre on their freephone number 0800 055 6688.
These Jobcentre Plus benefits helplines are open from 8am to 6pm, Monday to Friday, for you to get help with your housing benefit arrangements conveniently over the phone.
As a heavily used UK government social support payment, Housing Benefit helps millions of low income families to cover their monthly rental payment.
A fixed payment is made monthly that can be sent either to the tenant’s bank account, or directly to the landlord.