Ideal World is a home shopping TV channel currently available in the Uk on Sky, Virgin Media, Freeview and Freesat.
Beside their super expensive orderline 09056 48 48 48 (premium-rate thus can be charged at several pounds per minute!), they have a general customer services phone number 08717 123456 (13p/min plus access charge). This customer service helpline is suitable for tracking your order, change address or payment details, checking the progress of refunds or returns, delivery time enquiries and any general enquiries.
There is also a product support and order cancellations helpline – the number is 0330 3321300 (same cost as calls to UK geographical numbers (beginning 01 and 02)).