Phone 0844 543 7000 (at £0.07/min + your operator’s access charge) to contact myHermes about a parcel delivery – if you have a tracking number, please have it to hand.

Or call the MyHermes head office switchboard by phoning 0113 397 6400, or phone the customer service helpdesk within the head office by calling 01133 976 902.

To seek customer support about a myHermes package via post, write to their UK head office address: Hermes Parcelnet Ltd, Capitol House, 1 Capitol Close, Morley, LS27 0WH, United Kingdom.

myHermes is the online parcel service for the courier Hermes. It lets people wanting to post packages obtain a quote based on weight, whether a parcel is bound for the UK or internationally. Hermes created this customer service due to popular demand, with senders generally wanting quotation enquiries automated.